warranty

We stand behind the quality of our products.

Warranty Coverage Refund and Returns Policy Track My Order

Warranty Program

  • All products sold by SFFB Trading are covered by a standard manufacturer’s warranty, which protects against defects in materials and workmanship under normal use and service. Warranty periods may vary depending on the product and brand. In general:
  • Consumables (filters, seals, bulbs, etc.): not covered under warranty
  • Electrical and mechanical equipment: 12 months warranty from the date of purchase
  • Spare parts and accessories: 6 months warranty
  • Repair or replacement of defective parts
  • Technical assistance from authorized service partners
  • Support for troubleshooting and maintenance advice
  • Damage caused by improper installation, misuse, or lack of maintenance
  • Normal wear and tear or cosmetic damage
  • Unauthorized repairs or modifications
  • Issues resulting from electrical faults or accidents

To request warranty service, please follow these steps:

  • Contact our Customer Service team at support@sffbtrading.com
    or call +40 735 689 361.
  • Provide your invoice number, product serial number, and a description of the issue.
  • Our team will guide you through the repair, replacement, or return process.

Even after your warranty expires, SFFB TRADING remains your trusted partner.
We offer:

  • Paid maintenance and repair services
  • Replacement parts and technical advice
  • Recommendations for equipment upgrades
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Your Equipment, Our Guarantee

At SFFB TRADING S.R.L., we stand behind the quality and reliability of every product we supply. Our warranty ensures that your equipment performs at its best, giving you confidence and long-term value in every purchase.

We Stand Behind Every Product

We stand behind the quality of our products. All items are covered by a limited warranty against manufacturing defects. If you experience any issue within the warranty period, our team will repair or replace the product to ensure your complete satisfaction.